Switchboard Operators
On-the-job / entry-level Declining · ANZSCO skill level 5 · occupation 5616
Switchboard Operators operate telecommunication switchboards and consoles to assist callers establish telephone connections, and receive caller inquiries and fault reports.
People employed2,600
Projected growth-2.4%over 5 years (to 2030)
Recent growth+3.8%per year
Median age49
Female share68%
How do you get there?
Highest qualification held by people in this job: 13.4% university · 25.9% vet / tafe · 54.8% school / entry (ABS Census via JSA).
Where these jobs are
NSW 24.7% · QLD 22.4% · VIC 19.2% · SA 11.6% · WA 10.5% · ACT 4.5% · TAS 3.8% · NT 3.3%
Top industries
Health Care and Social Assistance · Public Administration and Safety · Retail Trade.
Source: Jobs and Skills Australia — Occupation profiles (Feb 2026) + Employment Projections (May 2025–2035). © Commonwealth of Australia, CC BY 4.0. Figures are national estimates.