Information Officers
On-the-job / entry-level Moderate growth · ANZSCO skill level 4 · occupation 5412
Information Officers respond to personal, written and telephone inquiries and complaints about the organisation's goods and services, provide information and refer people to other sources.
People employed89,500
Median pay$1,462per week, full-time
Projected growth+3.5%over 5 years (to 2030)
Recent growth+4.2%per year
Median age36
Female share64%
How do you get there?
Highest qualification held by people in this job: 28.1% university · 32.8% vet / tafe · 34.9% school / entry (ABS Census via JSA).
Where these jobs are
NSW 35.7% · VIC 31.7% · QLD 15.6% · WA 7.9% · SA 5.2% · TAS 1.8% · ACT 1.3% · NT 0.8%
Top industries
Public Administration and Safety · Retail Trade · Financial and Insurance Services.
Source: Jobs and Skills Australia — Occupation profiles (Feb 2026) + Employment Projections (May 2025–2035). © Commonwealth of Australia, CC BY 4.0. Figures are national estimates.